COMPLAINTS PROCEDURE
If a parent or carer has a complaint or suggestion relating to the school, its running or any member of staff, please address yourself directly to the Principal. There is also a Complaints/comments/suggestions box available for parents. If you wish to contact OFSTED directly with any concerns, you can contact them via the website or […]
FOOD
Dietary needs, whether of a medical, cultural or personal choice will be met.
LANGUAGE
Bilingual/multicultural children and adults are an asset. They will be valued and their languages will be respected in the school.
HEALTH, HYGIENE AND SAFETY
Please inform the school if your child is unable to attend the school for any reason. If for an infectious illness, the school must be told as soon as possible. You may call the school on 020 7998 7313 during school hours. The school should be informed of special points such as: 1. Parents going […]
FLEXIBLE CARE
The afternoon sessions are recommended as the best way to start your child at Tara House. There are always less children so the environment is not as overwhelming as the full morning sessions. There is also a higher staff to child ratio and your child will be able to be given the one to one […]
POLICY ON NAPPIES
We do accept children in nappies but we do not provide the changing equipment. If your child is in nappies then please provide a bag with nappies, wipes etc. We do not accept children in pull-ups! They are very time consuming to change and we also feel that they are very unhelpful if you are […]
THE SCHOOL AND PARENT PARTNERSHIP
A video of “Day at Tara House” is also filmed and made available every year which provides a fly on the wall view of your child’s experience at nursery. All staff are available to talk to you on an informal basis every morning and at the end of every session. We are more than happy […]
KEY PERSON SYSTEM
When your child starts at Tara house they are each assigned a key person.Initially this is to provide your child with the support they need to settle and to provide you with a member of staff to liase with. This involves spending a lot of care, time and attention on the child, as much or […]
OUR ROLE
A member of staff is posted on the internal door to the classroom. Each child is registered as they enter the classroom and it is from this point that they enter our care and that they become our responsibility. The doors are left open at drop off and pick up times between 9.00 – 9.15 […]
PARENTS’ ROLE
Apart from the new mothers in the process of settling their children we would kindly ask mothers to try to leave their child at the door to the classroom. This speeds up the entrance process in the mornings and therefore reduces the amount of time that the main gates have to be left unlocked. It […]
